• Question and Answer

Q1: Are you a trading company or a manufacturer?
A1: We are a manufacturer and we can assure the quality of our machine.

Q2: What’s your guarantee or the warranty of the quality if we buy your machines?
A2: We have one year warranty of the spare parts free of charge. If any quality problems on our side occured in this period ,we will can do some replacement.

Q3: How can I install my machine when it arrives?
A3: We will send the instruction manual and videos to you,your workers can install the machine accorded as it.If you still have problems in installing it and need our engineer to help,you need to

in charge of somes expense arised such as the round-trip air ticket,visa application fees, engineer' meals, accommodation and allowance of USD80 per day for each engineer.At same time our engineer will give free training lessons to labors in your factory.

Q4: How about the spare parts?
A4: During this guarantee period, we will provide spare parts without any charge in case of quality discrepancy caused by us. If it is caused by your incorrect operations, we will provide the spare parts at cost price.

Q5:Why choose us?

  1. Lower investment cost for a high quality and durable machine; 
  2. Low energy consumption with high production output;
  3. Overseas installation and training are available;
  4. Machine warranty with spares in stocking and in-time delivery;
  5. Fast machine delivery and installation: POLYTEC produces on an average of 10 sets of plastic machines per month and can deliver the machine faster than most manufacturers. The regular delivery time of an POLYTEC recycling machine is 60 days.


POLYTEC is a experienced plastic recycling machine manufacturer, please contact us for machine’s further technical details.